Virtual Technology Review in Tourism and Hospitality

Virtual technology is the process of creating a digital replica of a tangible device or event, for instance a trade show or online game. The term“virtual“ is used to differentiate the replica from the original although it isn’t less real. Virtual machines (VMs) are emulators based on software that emulate physical hardware, like a desktop or server. These devices do not require to be physically removed from a data center and are accessible at the same time as physical equipment in other locations.

The development of VR has opened up new opportunities in the development of tourism, and the beginning of a new research era in the realm of the experience economy. However, VR research has not been fully integrated into larger literature on tourism. This article will address this gap by systematically reviewing the literature on VR/AR/MR within tourism and hospitality.

Using the SCOPUS database The study was based on the SCOPUS database. 80 studies were screened and their characteristics and trends were analyzed. It is evident that, since 2018, the number of VR/AR/MR research papers in higher education has grown rapidly, mostly due to the fact that related devices are becoming more affordable. It is also clear that VR/AR/MR applications are aimed at undergraduates with science, engineering, and medicine-related majors being the main research areas. Research in humanities and social science subjects, such as art and history, is very rare.

VR/AR/MR is a great way to increase students‘ understanding of skills and confidence in learning. It can also be used to improve the medical education of students and increase compassion for patients. Immersive VR, for example helps medical students develop an understanding for elderly patients suffering from diseases related to aging and also give them the chance to examine patients suffering from dyspnea.